Gaps Between Customer Experience, Digital Back Office

Wolters Kluwer survey shows industry executives still unsure how to complete fully compliant digital strategy.

Work Truck Solutions Expands Supply Chain Support

Innovative software suite provides efficiencies to upfitter-accessory manufacturers and distributors.

Mach-E Inventory Balloons After Ford-Tesla Deal

Advertised supply triples in anticipation of Ford’s customers tapping biggest US charging network.

Manheim Enhances Market Report

Now all wholesale marketplaces can access the resource.

Consumers Favor Automated Safety Over Self-Driving Tech

S&P Global Mobility survey of 8,000 shoppers worldwide shows semiautonomous driving features are still missing the crucial trust factor, whereas automated safety features are gaining traction.

Reynolds, Draiver Elevate Dealer-Customer Experience With Uber for Business

Companies aim to boost customer satisfaction scores and fixed operations revenue.

Auto Delinquency Soars in Q1

S&P Global Mobility reports auto loan delinquency exceeded recession-era highs in the first quarter.

FREE WEBINAR: Tools, Tactics, and Technologies to Upgrade Your Customer Experience

Register for this webinar, hosted by Uber for Business, to learn how to deliver better experiences, build loyalty, and drive revenue today — and tomorrow.

GM Commits to Gas-powered Pickups and SUVs

Automaker earmarks $2 billion to building next-gen full-size pickups and SUVs, guaranteeing production of gas-powered vehicles into the 2030s.

Interest Rates Stay Status Quo—For Now

Federal Reserve keeps interest rates steady but signals borrowing costs will increase by another half of a percentage point by year’s end.

Tesla’s EV Share to Drop, Says BofA

US market leader to lose dominance to legacy carmakers, bank predicts.

Tools, Tactics, and Technologies to Upgrade Your Customer Experience

Register to learn how to deliver better experiences, build loyalty, and drive revenue today — and tomorrow.

Black Book: Weekly Market Report

Declines continued throughout the entire market last week, with the exception of one segment, Sporty Car, which was up only +0.04%.

Reynolds and Reynolds Acquires AutoVision

Uniquely positions Reynolds to offer dealerships a complete suite of tools for their used-vehicle business needs.

Tools of the Trade

This short take from Product Prep’s Practical Pointers webinar series shares a few practical pointers on the props and articles a Financial Services Manager can use that will make a positive impact on their customer’s determination for purchasing the options available for them to enhance their ownership or lease experience.

Auto Credit Tightens to 2-Year Low

May index lowest since February 2021 as subprime, negative-equity shares fall.

Voting Now Open for 2023 Dealers' Choice Awards

Now in its 19th year, the online survey will remain open until June 30, 2023.

See How This Dealership Protects Its Reputation & Saves Thousands

F&I isn't easy. And this dealership that lives in a heavily regulated state required top-notch compliance management to weed through the list of rules and regulations that are as long as a CVS receipt. In this study, you’ll get a sneak peek into how this dealership overcame those challenges and is managing its F&I Program while maintaining a stellar reputation with ease.

Auto Sales Spike in May

Sales rebound as consumers return to showrooms amid better selection and improved incentives.

Monthly Subscriptions Pan Out for Ford

Commercial users embracing fees for software-based services.