Skip to main content

Posts

Showing posts from February, 2023

F&I Menu Presentations | Key Areas of Focus | Finding Success

For an F&I manager to be successful, they must have extensive product knowledge, be able to build value in their products, and follow a consistent sales process. In this blog post, we'll explore the importance of F&I training and how it can help managers excel in their roles. Building Value in Products through Product Knowledge One of the most important aspects of F&I training is building product knowledge. F&I managers must have a deep understanding of the products they sell, including the benefits they offer, the features that set them apart, and the potential risks they protect against. By having this knowledge, F&I managers can confidently present the products to customers and explain why they are valuable. This, in turn, helps customers see the value in the products and can lead to more sales. Using Stories and Experiences Another key component of F&I training is learning how to use stories and experiences to build value in products. People are na...

Our Story | Elite FI Partners

Our approach is centered on partnering with growth-oriented dealers driven to succeed. Our primary goal is to help our dealer partners generate tax-efficient wealth through cutting-edge F&I products, comprehensive training, and ongoing support. By implementing established procedures within the dealership, we promote accountability and prioritize customer satisfaction to enhance the overall experience. We are Elite FI! https://www.elitefipartners.com/ourstory?utm_source=dlvr.it&utm_medium=blogger

Meet Julio Mendoza | Product Specialist with Elite FI Partners

Julio Mendoza is a product specialist at Elite FI Partners, a leading provider of F&I products and services to dealerships nationwide. Julio is a bilingual expert in the automotive finance industry, bringing industry-leading products, training, support, finance manager coaching, and profit-sharing programs to dealers. In this post, we'll explore Julio's background and expertise, and how he can help your dealership succeed. Julio has over 6 years of experience in the automotive industry and has spent the last few years specializing in F&I product sales and training. He is an expert in all aspects of F&I, including VSCs, GAP, and multiple other F&I products. With his bilingual abilities, Julio can communicate effectively with Spanish-speaking customers, expanding your dealership's reach and making your customer's experience more comfortable. Julio is passionate about providing excellent customer service and helping dealerships increase their profitabil...

Key areas of focus when selling a service contract

As an F&I manager, selling a vehicle service contract (VSC) can be a highly profitable opportunity for your dealership. However, it's important to have a thorough understanding of VSCs and the key areas to focus on when training your sales team. In this article, we'll discuss the essential aspects of selling a VSC and the critical areas to focus on for training. * Know the product inside out: The first step in selling a VSC is having a complete understanding of the product. You must be familiar with the coverage options, limitations, exclusions, and pricing. Having this knowledge will help you explain the benefits of the VSC to your customers confidently. * Communicate the value proposition: When selling a VSC, it's important to communicate the value proposition to your customers. Explain to them how a VSC can protect them from costly repairs, give them peace of mind, and potentially increase the resale value of their vehicle. Customers want to know what they are p...

Is it time for a check up on your Reinsurance or DOWC?

When it comes to choosing a reinsurance or Dealer-Owned Warranty Company (DOWC), there are several critical areas that dealerships should consider to ensure they select the right provider. In this blog post, we will discuss the key factors to review when choosing a reinsurance or DOWC provider. Firstly, the reputation of the provider is of utmost importance. It's crucial to research providers online, read customer reviews, and seek referrals from other dealerships. A provider with a positive reputation is more likely to provide quality service and deliver on their promises. Secondly, the financial stability of potential reinsurance or DOWC providers should be reviewed. Providers with a strong financial standing are more likely to pay out claims and provide adequate support to dealerships. It's also essential to review the provider's track record for claim payments to ensure they have a good history of fulfilling their obligations. Thirdly, dealerships should evaluate ...

Are You Offering Appearance Protection?

In the world of F&I, appearance protection packages have become an increasingly popular way to protect the exterior and interior of vehicles. These packages can include a variety of features, such as paint protection, dent repair, windshield repair, and interior protection. While appearance protection packages may seem like an optional add-on, they can provide significant benefits for car owners and dealerships alike. One of the primary benefits of appearance protection packages is that they help to maintain the value of a vehicle. Cars can be expensive investments, and as they age, wear and tear can take a toll on their appearance. Appearance protection packages help to protect against the everyday hazards of driving, such as scratches, dings, and spills. By keeping a vehicle looking like new, these packages can help to maintain its value, making it easier to resell or trade-in when the time comes. In addition to protecting the value of a vehicle, appearance protection package...

Compliance in the F&I office

As a Finance Manager in the automotive industry, you play a vital role in finalizing a vehicle sale. You work closely with customers to provide them with financing options and necessary paperwork. However, compliance in the F&I office is of utmost importance. It is essential for you to ensure that your dealership is following all relevant rules and regulations. This article will discuss compliance in the F&I office, including training and the governmental agencies that oversee and monitor dealerships. Compliance in the F&I office Compliance refers to the adherence to rules and regulations that govern the automotive industry. Compliance in the F&I office ensures that dealerships operate ethically, transparently, and within the boundaries of the law. Failure to comply with regulations can lead to legal issues, financial penalties, and harm to a dealership's reputation. Training for Compliance in the F&I Office To ensure compliance in the F&I office, ...

Best Practices for Compliance with Auto Finance Regulations

Auto finance regulations are complex and constantly changing, which can make it difficult for finance managers to ensure that their operations are fully compliant. Failure to comply with these regulations can result in costly fines, legal liabilities, and damage to a company's reputation. Therefore, it is essential that auto finance managers stay up-to-date on all relevant regulations and implement best practices to ensure compliance. Here are some key best practices to follow: * Develop a Compliance Management System (CMS) A CMS is a set of policies and procedures that are designed to ensure that a company's operations are compliant with all applicable regulations. An effective CMS should be tailored to the specific needs of the organization and should include a risk assessment, policies and procedures, training programs, and an auditing and monitoring system. * Conduct Thorough Due Diligence on All Parties Involved in Financing Transactions Auto finance managers should c...

The Chameleon

A chameleon is best known for its ability to change colors, camouflage, and adapt to its environment. And some of the best sales representatives and finance managers are like chameleons. They focus on adapting their sales pitch to resonate in a way a client best receives it. Your customers have different personalities and come from various backgrounds that have shaped how they think, engage, interpret, and most importantly, how they make buying decisions. In my time in the finance chair, I have come across customers who want to know every detail. They want to know exactly what is covered, how long it's covered, and the limits to the coverage. I have also come across customers who simply want to know they have the best coverage and are not concerned about the details. So what does it mean to be a chameleon? It is the ability to recognize what influences a decision-maker. While simultaneously adjusting your presentation with content that resonates and confidently delivers your mess...

Jacob Melson | New Employee Spotlight

Jake started his career in the automotive industry in 2015. As a second-generation car guy, Jake grew up in dealerships. With his youngest memories of being in the showroom and watching the hustle and bustle with eagerness in his eyes, Jake always knew he was meant to be in the dealership world. In 2020 Jake was promoted to a full-time finance role. Over the next 2 years, he learned as much as he could before accepting an opportunity at a much larger company, where he was consistently a lead performer. It was during this time that he realized his true passion for the finance office was in cultivating and developing others to grow and perform at a higher level.